APRIL LYNN HERRING
468 Monastery Ave.
Philadelphia, PA 19128
april.herring@verizon.net
(215) 482-6620 Home
(267) 307-2764 Cell

 

Training, Teaching and Program Development
  • Taught courses, Interpersonal Communication, Small Group Communication, Public Speaking, Leadership and Freshman Year Odyssey to undergraduate students
  • Developed curriculum for freshman year experience classes
  • Instructed faculty in student development and learning style theory
  • Lead the divisional staff development team in planning a comprehensive staff development program for a division of 70 full time professionals
  • Planned and implemented the ongoing training and development of 67 staff in communication skills, ethical decision making, leadership, supervision, advising, diversity awareness, confrontation, community building, crisis management and interviewing techniques
  • Designed and presented a Summer Orientation Workshop to incoming students and their parents
  • Created and implemented a new programming paradigm for education within the residential facilities
  • Developed and led presentations at conferences on various topics including: Diversity in the Workplace, Student Learning, Staff Supervision, Staff Selection, and Faculty Development
  • Presented True Colors Personality Inventory over 60 times for various training programs throughout the tri-state area

 

Management and Coordination Experience

  • Seven progressive years of management experience culminating in most recent position, which required the coordination of all aspects of residential staff supervision for staff of 67
  • Guided staff in crisis response and insure appropriate follow up
  • Managed budgets for training and development
  • Created and implemented the transition from graduate level to full time Resident Directors
  • Disseminated information and insured follow through with staff administrative responsibilities including safety and security, student counseling concerns and facilities management for residential population of 2100
  • Oversaw assessment of services and programs and insure evaluation and analysis of data to recommend changes
  • Prepared and facilitate weekly staff meeting

 

Human Resources Experience

  • Coordinated all aspects of recruitment and selection for all levels of staff
  • Oversaw the publication of staff manual and residential handbook
  • Created and published all staff related documents and training materials
  • Supervised the on-going evaluation of staff including staff discipline decisions ranging from warnings to termination
  • Mediated staff conflicts and respond to staff concerns

 

Professional Work History

Adjunct Professor
LaSalle University, Philadelphia, PA (May 1997 - present)
University of Pennsylvania, PA (August 2002 - present)

Owner and President
Group Works Training (June 2002 - present)

Associate Director for Community Development
La Salle University, Philadelphia, PA (June 2000 - June 2002)

Assistant Director of Resident Life for Staff Development
La Salle University, Philadelphia, PA (August 1995 - May 2000)

Director of Residential Life/Campus Judicial Officer
Thiel College, Greenville, PA (August 1994 - May 1995)

Residence Hall Director
Thiel College, Greenville, PA (August 1992 - May 1994)

Residence Hall Director
Kutztown University, Kutztown, PA (September 1991 - May 1992)

 

 

Education

Master of Arts in Student Development, Slippery Rock University, Slippery Rock, PA, May 1995

Bachelor of Arts Degree, Communications, Messiah College, Grantham, PA, May 1991

 

Computer skills

Microsoft Office, MS Publisher, Power Point, Internet, Microsoft Word, Lotus Notes

 

Presentations

Conference Presentations: Rethinking Staff Selection, Illuminations on Supervision, Winning your way into Faculty Hearts, True Colors, The Good, the Bad and the Ugly of Diversity Education, An exercise in Classism, Learning Styles, Building Strong Teams, Bullying on our Campuses

Staff Training Topics:

Ethics, Running a Staff Meeting, Developing a Strong Community, Programming, Supervision, Professional Development, How Students Learn, Student Development, Diversity, Team Building, Doing an Effective Presentation, Conflict Mediation, Crisis Management, Classism, Leading Initiatives, Understanding Group Dynamics, Perception and Why it Matters, Leadership

Freshman classes: Balancing Individual Rights and Community Responsibility, Getting Involved on Campus, Exploring Philadelphia, Diversity, Date Rape, Roommate relationships, Conflict

Faculty Training: Understanding Student Behavior, Student Development, Student Learning Theory, Learning Communities, Integrating the City into Curriculum, Diversity